A lead arrives
Leo captures the request and keeps the customer, service, and conversation together.
Lead response for home-service operators
Reply while the lead is still hot.
Leads by Leo helps you acknowledge new leads fast, shape a clear human reply, follow up by text, and move booked work into HandyDesk—without adding another inbox to babysit.
Built for owner-operators who are usually on a ladder when the next lead arrives.
New lead
Just now
JM
Ceiling fan install
Two fans, new home, flexible this week
L
Leo has it organized
Service fit is strong. Confirm ceiling height and whether the boxes are fan-rated.
The real problem
The lead did not go cold. The follow-up got buried.
Leads by Leo keeps the response, handoff, booking, and next action connected so a busy day in the field does not become a quiet week on the calendar.
How it works
From “new lead” to “booked” in one clean loop.
You stay human
Leo helps draft the next reply. You stay in control of pricing, promises, and what gets sent.
HandyDesk takes over
Once the lead books, the customer, visit, messages, payment, and follow-up stay in the same operating system.
Part of HandyDesk
Leads by Leo opens the door. HandyDesk runs the job.
One customer record from first contact through booking, the onsite visit, invoice, payment, and review request. Less copying. Fewer dropped handoffs. A calmer operation.
Lead→Reply→Book→Job→Paid
Stop rebuilding the story in five different apps
Give every new lead a clear next step.
Start inside HandyDesk and put Leo to work where the rest of the customer journey already lives.
Start with HandyDesk